Ozwin Casino Frequently Asked Questions

Can I play for free?

If you're not logged into your Ozwin account on desktop, or if you create an account but select "Practice Mode" on mobile, you can play demo versions of our games.

What device can I play on?

For desktop users, instant play is supported on all browsers. Instant play is also available on both Android and iOS devices, including both smartphones and tablets.

What browser should I use?

Our instant play casino can be accessed through any browser, but we recommend using Google Chrome for optimal performance.

What is the minimum required age to play at OzwinCasino?

To have an account at Ozwin, players need to be 18 years old or above.

How many casino accounts am I allowed to have?

At Ozwin, only one casino account is permitted per individual.

How do I claim bonuses?

For mobile devices, once you've logged into your Ozwin Casino account, you can access the "Coupons" section. From there, you can choose the desired coupon or enter a coupon code that you may have found elsewhere. If it's a free bonus, the coupon will be automatically redeemed to your account. However, if it's a deposit bonus, you'll need to make a deposit to receive it. On desktop, after logging into your casino account, you can access the "Coupons" section by clicking on "Cashier" and selecting the "Coupons" tab. You can then either choose one of the available bonuses or enter a code that you may have obtained from another source. If it's a free bonus, the coupon will be automatically added to your account. If it's a deposit bonus, you'll need to make a deposit to claim it.

What does wagering requirement/playthrough mean?

A wagering requirement is a numerical factor that indicates the number of times a player must play through a bonus before they can withdraw any winnings. For instance, if the wagering requirement is 30x, and a player deposits $20 with a 100% deposit bonus, they must wager 30 times the deposit amount and 30 times the bonus amount. Every bet placed will count towards fulfilling the wagering requirement, regardless of whether it results in a win or a loss.

How do I deposit?

On mobile, to make a deposit on Oz Win, simply log in or sign up and tap on the "Deposit" button located at the top of the screen. Then, select your preferred deposit method and follow the prompts to complete the transaction. On desktop, after logging in or signing up to Oz Win Casino, click on "Cashier" located on the top right of the screen. Under the "Deposit" tab, select your preferred deposit method and follow the steps provided to complete the transaction. Regarding credit card statements, your participation in any gaming activity will not be reflected in the statement.

What deposit methods do you have?

Neosurf, Bitcoin, Master Card, Visa, eZeeWallet, CashtoCode.

Are there any deposit fees at OzwinCasino?

There are no deposit fees at Ozwin. However, it is possible that your payment provider may impose additional fees.

Can I reverse my payout after requesting it?

If the status of your payout request is "pending withdrawal," you can reverse it by accessing the Cashier section of your account. If you're using a mobile device, you can do this by tapping on the burger menu located in the top right corner and selecting "Withdrawal."

How long will it take me to receive my withdrawal?

Our aim at Ozwin Casino is to ensure quick and effective cashouts for our players. Please note that the processing time for withdrawals may vary depending on the chosen deposit and withdrawal method.

What is a Lobby Jackpot?

Introducing our latest feature, Lobby Jackpot, which offers Ozwin members a chance to win big at the casino. This exciting feature is available to all members. It's also an excellent opportunity to connect with some of our newest members and provide frequent jackpot wins at an affordable cost for players who may not typically play jackpot games.

How much can I win?

At the moment, the Lobby Jackpot has a limit of approximately $50, with some players receiving $100 and others receiving $25. We are actively working towards increasing the Lobby Jackpot limit in the future.

How to win the Lobby Jackpot?

The Lobby Jackpot is awarded at random to a fortunate player who has opted in to the current pot. Once you have opted in, all you have to do is spin your favourite pokies as usual and hope for the best. If you win, you will receive a notification while playing. The names of the lucky winners can be found in the Lobby Jackpots section within the lobby.

How to claim Lobby Jackpot prizes?

While playing, be on the lookout for notifications regarding the Lobby Jackpot. If you are a lucky winner, a notification will appear randomly during gameplay. Upon receiving a notification, you will be prompted to claim your cash prize. Follow the instructions provided to claim your prize, and the cash will be added to your account balance. Note that terms and conditions may apply and players must be eligible to participate in the Lobby Jackpot.